Effective Date: 26 April 2025
Website: www.kartngo.in
Operated by: COMMERCELLA TECHNOLOGIES PVT LTD
Address: Office No. B-02, Block C 117, Noida Sector -2, Gautam Buddh Nagar, UP – 201301
Phone: +91 8726097259
Email: commercella01@outlook.com | info@kartngo.in

1. Our Commitment to Security

At KartnGo.in, protecting our customers’ personal and financial information is our highest priority. As a trusted fashion e-commerce platform, we are committed to creating a safe and secure shopping environment for all users.

We maintain the highest levels of industry-standard security technologies and processes to safeguard your data and prevent fraud on our platform.

2. Secure Transactions

  • All payments on KartnGo.in are processed through PCI-DSS compliant payment gateways, ensuring that your payment details are encrypted and never stored on our servers.
  • We use SSL (Secure Socket Layer) technology to encrypt sensitive information, including login credentials and payment information, during transmission.
  • Multi-factor authentication is enabled wherever possible for added account protection.

3. Fraud Detection and Monitoring

  • Our systems continuously monitor transactions and user activities for suspicious behavior using automated AI-based fraud detection tools.
  • Any transaction that is flagged as suspicious may be temporarily held for further verification.
  • In cases of suspected fraud, we reserve the right to cancel orders, suspend accounts, or seek legal recourse as necessary to protect our customers and business.

4. Protecting Your Information

  • We collect only necessary information such as your name, contact details, shipping address, and payment information.
  • Personal data is securely stored and protected against unauthorized access, disclosure, alteration, or destruction.
  • Access to personal information is restricted to authorized personnel only and subject to strict confidentiality obligations.

5. Customer Responsibilities

  • Always use a strong, unique password for your KartnGo account.
  • Avoid sharing your login credentials with anyone.
  • Report any suspicious emails, messages, or activity to info@kartngo.in immediately.
  • Regularly review your account and transaction history for unauthorized activity.

6. Phishing and Scam Protection

  • KartnGo.in will never ask for your password, OTP, or sensitive information via email, SMS, or phone calls.
  • Beware of fraudulent websites or emails that impersonate KartnGo.in. Always ensure you are visiting the official website: www.kartngo.in.
  • If you receive suspicious communication claiming to be from KartnGo, please forward it to commercella01@outlook.com or info@kartngo.in.

7. Reporting Fraud

If you believe your account has been compromised or you detect any fraudulent activity associated with KartnGo.in, please immediately contact our support team:
📧 info@kartngo.in | 📞 +91 8726097259

We take every reported case seriously and will work with you to resolve issues promptly and fairly.

8. Changes to This Policy

KartnGo.in reserves the right to modify or update this Anti-Fraud and Security Policy at any time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed.

Thank you for trusting KartnGo.in — your fashion destination with a commitment to security.