Company Name: COMMERCELLA TECHNOLOGIES PVT LTD
Office Address: Office No. B-02, Block C 117, Noida Sector -2, Gautam Buddh Nagar, UP – 201301
Email: commercella01@outlook.com
Phone Number: 8726097259

At kartngo.in, we strive to make your shopping experience as seamless as possible. Our payment policy ensures transparency and security in all transactions on the platform. Please read through the following guidelines regarding payments.

1. Accepted Payment Methods

We accept the following payment methods for all purchases made on kartngo.in:

  • Credit/Debit Cards: Visa, MasterCard, American Express, and other major credit/debit cards.
  • Net Banking: Direct payments through net banking from leading banks.
  • Mobile Wallets: Payments via mobile wallets such as Paytm, Google Pay, PhonePe, etc.
  • Cash on Delivery (COD): Available for eligible products within certain geographic areas.
  • UPI Payments: Direct UPI transactions for quick and secure payments.

2. Payment Security

kartngo.in prioritizes the security of all payment transactions. We utilize SSL encryption technology to ensure that all payment details are securely processed. All transactions are managed via a third-party payment gateway, which adheres to the highest security standards.

3. Order Confirmation

Upon successful payment, you will receive an order confirmation via email and SMS. This confirmation will include a summary of your order, payment details, and an estimated delivery date. If there are any issues with your payment, our customer support team will contact you directly.

4. Payment Failures

In case of a payment failure, the amount will be refunded automatically if your payment was deducted but the order did not go through. Please allow 5-7 business days for the refund to be processed to your original payment method. If the payment fails, we recommend retrying the payment or choosing an alternative payment method.

5. Billing Information

When making a purchase, you must provide accurate billing information, including the correct name, address, and payment method details. It is your responsibility to ensure all details are correct before submitting the order.

6. Refund Policy

Refunds are processed in accordance with our refund policy. If a refund is applicable due to a cancelled order, returns, or any other reason, the payment will be refunded to the original payment method used during the purchase.

  • Return and Refund Requests: Must be made within 7 days of receiving the product.
  • Refund Method: Refunds will be processed within 7-10 business days after the request is approved.

7. Taxes and Duties

All prices on kartngo.in are inclusive of applicable taxes. However, in some cases, additional duties or taxes may apply depending on the destination country or region. These extra charges will be borne by the buyer.

8. Currency

All transactions on kartngo.in are processed in INR (Indian Rupees). For international customers, currency conversion rates may apply depending on your payment method or bank.

9. Order Cancellations

If you wish to cancel your order, please contact our customer support team at commercella01@outlook.com within 24 hours of placing the order. If the order has already been shipped, cancellation requests will not be entertained.

10. Customer Support

If you have any questions or concerns regarding payments or billing, please do not hesitate to contact us: